SOCIAL MEDIA CONTENT MODERATOR (SWEDISH LANGUAGE)
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Account manager
2500-4000
€/mon.
Gross
Net per month
Vilnius
- UAB „Teleperformance LT“
Job description
- Manage relationships with assigned clients: developing and keeping excellent relationship with all
- Proactively identify new opportunities\services for current clients, engage clients with new products and services
- Manage current clients’ portfolio and increase its quality
- Ensure competitive/business intelligence on place within assigned business vertical
- Achieve budget revenue with assigned portfolio
- Support local and/or global tenders, prepare financial proposals and offers
- Coordinate work with international account management team when appropriate
- Manage Statement of Work (SOW) – agreed with certain clients standardized policy of communication and cooperation between TP and these clients
- Identify SOW gaps\risks and propose, confirm and implement solutions
- Maintain Client Satisfaction Surveys and execute action plans, if needed (KSAT management)
Requirements
- Work experience as senior manager or above.
- English – Upper-Intermediate
- Strong analytical skills
- Orientation for result, stress resistance
- Ability to work under pressure
- Database operation experience (Excel, Word, PowerPoint, Outlook)
Company offers
Schedule: Mn-Fr 9:00-18:00
Salary: 2500 gross-4000 gross
Private health insurance
Loyalty bonus
Salary: 2500 gross-4000 gross
Private health insurance
Loyalty bonus
Salary
2500-4000 €/mon. gross
gross per month
gross per month
UAB „Teleperformance LT“
Teleperformance is the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services).
The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in
80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Functions in Lithuania:
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives.
Darbo vieta: Rinktinės g. 5, 7 aukštas. Vilniaus m. sav., Vilnius
The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in
80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Functions in Lithuania:
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives.
Darbo vieta: Rinktinės g. 5, 7 aukštas. Vilniaus m. sav., Vilnius
information about UAB „Teleperformance LT“
1951 €
Avg. salary gross
(28% higher than LT average)
697
Number of employees
10-20 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1588 €
25% earn 1588-1808 €
25% earn 1808-2153 €
25% earn more than 2153 €