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Luminor Bank AB Lietuvos skyrius

Advisor in Vilnius Advisory team

1200-1650 eur/mon. Gross
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Vilnius - Luminor Bank AB Lietuvos skyrius

Job description

Run advisory meetings to understand customer needs and provide the most suitable and valuable financial solution and service to incoming customers to fill their needs.
Handle incoming application flow from Retail Banking customers – both private individuals and business customers, by using any communication channel preferred by the customer (e.g. video, phone, written, physical etc.).
Create, maintain, and develop relationships with new and existing customers to generate additional business, ensure excellent customer experience and achieve both individual and team targets, including OKRs.
Sell Banking products (loan products, leasing products, savings solutions, investment solutions, daily Banking solutions and business customer solutions, onboarding customers to the bank) to fulfill targets and ensure profitable growth of Retail Banking.
Handle CRM-tasks in a professional and timely manner.
Solve customer’s requests and applications in accordance to the channel and procedures.
Implement changes in a professional and timely manner. Process customer-initiated transactions accordingly to all the regulations (KYC, AML, Compliance etc.).

Requirements

Skills and Experience:

Financial experience in sales, sales support and / or customer service
Ability to communicate freely with different types of clients, choosing the most convenient and understandable communication style for them
Opportunity to collaborate with others
Fast and independent problem solving in non-standard situations, ability to adapt to change
Excellent oral and written communication skills in Lithuanian, Russian and English
Pro active sales and negotiation skills

We offer

Why Luminor? What we can offer you:

Dynamic and International working environment that is filled with interesting challenges and opportunities as we build and innovate a new bank together
Varied opportunities to support your professional and personal development and growth
A competitive benefits package in addition to your salary
An additional benefits package for employees after 1 year in the company, which includes additional days of vacation
A collaborative and supportive team where you can create and implement ideas
A salary range for this position at 1200 - 1650 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate

Please note that work will be organized in shifts to ensure advisory availability for customers during working days starting from 8:00 to 20:00 and on Saturdays starting from 10:00 to 16:00.

In case of questions please feel free to contact HR).

Salary

1200-1650 eur/mon. gross

Luminor Bank AB Lietuvos skyrius

Luminor is a contemporary, new-generation bank and financial services provider in Estonia, Latvia and Lithuania with a local understanding of its home markets and customer needs. Built on the extensive experience of the two leading Nordic banks and a corporate partnership with a global investment firm - Blackstone, Luminor is the third-largest financial services provider in the Baltic region. With its customer base of 1.3 million clients and its team of over 2500 professionals, Luminor aims to become a leading financial services provider for Baltic businesses and entrepreneurial people.
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