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Danske Bank A/S Lietuvos filialas

Associate Officer (Customer Onboarding)

928-1392 eur/mon. Gross
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Net per month
Online interview
Vilnius - Danske Bank A/S Lietuvos filialas
DARBO RINKOS LYDERIS 2020
Tarp TOP 30 Lietuvoje

Area

Are you curious, communicative, and eager to start your career in Danske Bank?
We are looking for a sociable and collaborative colleague to join a team, performing end-to-end onboarding to foreign customers.
In order to polish customer experience in our bank, there was introduced an online application allowing the customers apply for bank account just staying at home. Meaning that your focus area will be contacting the customers directly (mostly via phone or e-mail) to check if any onboarding–compulsory information is missing.
Assuming strict requirements of AML, you will also be working on the Know-Your-Customer (KYC) section, which requires various details of the customer provided.

Depending on your experience and knowledge, we may offer you different seniority of the role.

This will be a temporary contract.

Mission

  • Tasks based on the creation of the profile of the customer in the KYC section
  • Direct contact with the customers via phone or-email attempting to collect missing documentation and information as well as guiding customers through an application form or packages we offer
  • Preparing and sending the agreements to the customers depending on the products chosen
  • Collaboration with colleagues from front offices in Denmark via e-mail or phone
  • Constant improvement and optimization of the process using Lean principles

Skills

  • Higher education
  • Ability to work full time
  • Good communication skills
  • You are attentive to details and able to learn quickly
  • Team player who enjoys working, sharing knowledge, and having fun together
  • Willingness to develop and learn new things
  • Fluent English language skills (spoken and written)

Salary

928-1392 eur/mon. gross
Depending on your experience and knowledge, we may offer you different seniority of the role.

This will be a temporary contract.
DARBO RINKOS LYDERIS 2020
Tarp TOP 30 Lietuvoje

Danske Bank A/S Lietuvos filialas

Danske Bank Global Services Lithuania

“Danske Bank Global Services Lithuania (GSL) is home to 2000+ employees who work in global teams of Danske Bank Group. Professionals in Lithuania specialize in more than 20 different areas, delivering value services and innovation to Danske Bank’s customers in the Nordics.
Our areas of expertise range from customer service delivery (markets, transaction banking, daily banking, consulting for large and corporate customers, etc.) to business support functions (legal, finance, risk management, procurement, HR) and business development (Sunday.dk, June.dk).”

Danske Bank Group IT Lithuania

„Danske Bank Group IT Lithuania (DGITL) is core strategic IT site with 1000+ professionals bringing high quality IT services & innovation in banking products and services development and for all Danske Bank Group.
Working in global teams, with colleagues in Nordic countries, we ownership and develop variety of ideas: from internal cloud, data centers, banking advice tools to customer facing award winning solutions. More than 30 teams in Lithuania work on IT infrastructure in Danske Bank and in digital product development.
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information about Danske Bank A/S Lietuvos filialas
2618 €
Avg. salary gross
(72% didesnis už LT vidurkį)
4018
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 1540 €
25% earn 1540-2269 €
25% earn 2269-3286 €
25% earn more than 3286 €