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Business Relationship Manager

1200-2100 €/mon. Gross
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Net per month
Kaunas - Bankera

Job discription

At Bankera, we do our best to ensure that our customers enjoy smooth and reliable experience from the first steps of onboarding and continue the same journey throughout the cycle of using our products. We are looking for an addition to our Business development team to help us deliver the best onboarding experience possible for our corporate customers, as well as take care of maintaining the relationship afterwards. Business relationship manager will have a possibility to join our team in Vilnius or Kaunas offices.

You should find interesting to:

  • Maintain a professional and attentive contact with demanding corporate customers.
  • Facilitate smooth and fast onboarding process for corporate customers.
  • Handle communication with customers regarding their queries and our requests.
  • Ensure excellent customer experience.
  • Reach out and respond to customers all over the world in English.
  • Manage corporate customers’ data to make sure it is correct at all times.

Skills to succeed in this position:

  • Ability to effectively communicate with customers in a professional manner.
  • Positive, polite, and proactive attitude.
  • Extremely good attention to detail.
  • Ability to work under pressure and quickly adapt to changes in the situation.
  • Fluency in Lithuanian and English. Russian language is considered as an advantage.
  • University education is a plus but could be a final year student as well.

Perks of working at Bankera:

  • Progressive holidays policy – an additional paid day off annually for each year you have worked for us.
  • Fully paid educational leave - get extra 5 days of fully paid holidays per year to get ready for your exams, dissertations and etc.
  • Team building events, summer/winter parties with games, shows, tastings, food coupons and various gifts.
  • Office library – we grow our library by ordering books based on expressed employees’ interest.
  • Professional and personal development – compensations for various courses and professional examinations.
  • Delegation to global and local conferences.
  • Flexible IT infrastructure with Mac computers for work.
  • Talented international team – we have teams in more than 5 countries and expanding further.
  • Modern offices in the city centre.
  • Vitality Plus: Complimentary Health and Wellness benefit.

By applying for this job position you confirm you have read and understood Candidate Privacy Notice (careers.bankera.com/en/candidate-policy/)

Confidentiality guaranteed. Only selected candidates will be informed.

Salary

1200-2100 €/mon. gross

Bankera

Bankera is an international payment services business, offering solutions to individuals and companies. It is built with a focus on digital businesses; hence it welcomes clients from various digital industries such as affiliate marketing, eCommerce, gambling, cryptocurrency exchanges, P2P finance and others.

Bankera is the only Lithuanian-founded company which has been ranked among the “Top 50” FinTech companies in Leading Global Fintech Innovators 2019 report by KPMG. Amid the coronavirus pandemic in 2020, the team of Bankera presented a short-term SME financing solution that was awarded the first place in the Digital Finance category of EUvsVirus hackathon, hosted by the European Commission.

By launching new products and solutions, Bankera is prepared for rapid expansion and is looking for new talents to join its ever-growing team.. Explore our current job openings and find a career you love at Bankera (careers.bankera.com/).
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information about Bankera
2054 €
Avg. salary gross
(35% higher than LT average)
46
Number of employees
2-3 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1101 €
25% earn 1101-1811 €
25% earn 1811-2929 €
25% earn more than 2929 €

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