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HR factory

BUSINESS SUPPORT ANALYST (DANISH)

1200-1800 €/mon. Gross
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Net per month
Приймаємо українців
Vilnius - HR factory

RESPONSIBILITIES:

  • Provide consultation (written and spoken) on banking systems and processes with a focus on daily banking for our colleagues;
  • Analyze cases and provide necessary solutions for them;
  • Communicate with the affected colleagues as well as with technical teams;
  • Create and update procedures and guides as support documentation;
  • Provide access rights support and resolution for our colleagues;
  • Proactively advocate and drive service improvements.

REQUIREMENTS:

  • Strong level of English and Danish (B2) languages (written and spoken);
  • Strong motivation to learn;
  • Service-oriented mind-set and strong problem-solving skills;
  • Analytical skills and attention to detail;
  • Willingness to help and support your colleagues in a daily work.

COMPANY OFFERS:

  • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities;
  • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms;
  • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience;
  • Additional paid days off: 2 to recharge, 2 sick days, 1 for volunteering, for round birthdays, for seniority in Danske Bank;
  • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution after 1 year of working.

Salary

1200-1800 €/mon. gross
Additional monthly bonuses depending on your language level.
HR factory

HR factory

OUR CLIENT: Danske Bank is strategic unit, providing finance, IT and global business services to serve our customers worldwide. They are on a journey to push the banking boundaries and make constant improvements in how to operate. Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

HR factory is an international strategic partner in human resource management with multiple years’ experience in top class professionals and management recruitment. The company operates in Lithuania, Estonia, and Germany.