Client Service Manager at SEB in Vilnius

2300-3400 €/mon. Gross
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Net per month
Vilnius - SEB
Tarp TOP 30 Lietuvoje
SEB is a leading northern European financial services group with customer bases among both private individuals and organizations. We are consistently recognized for our expertise and customer-centric approach, which we achieve by listening to our customers, committing to quality and trust, and encouraging an entrepreneurial mindset in everything we do. Does that sound like a fit for you?

What you will be doing:

You will be a part of highly skilled team. Cash Management Client Services team is perceived as an easily accessible, customer-oriented partner. The primary role of the Client Services Manager is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver our services in the field.

Learn more about Cash Management Department and meet your future colleagues:

As a Client Service Manager, you will be responsible for:

  • Taking ownership of the complete post-sales life cycle of our clients
  • Effective communication with clients and colleagues across SEB on daily basis
  • Preparation and delivery of various documentation and reports
  • Running implementations of certified products & channels for existing and new clients
  • Coordinating legal discussions regarding product agreements
  • Building high-level knowledge and good relations with clients by knowing their overall business processes, business agreements and how the products are being used
  • Initiating training for customers to understand and use our products and services in an efficient way
  • Contributing to our continuous learning culture by sharing your knowledge with colleagues

Who we are looking for:

  • 2+ years of experience in financial services industry, preferably in Account Management, Client Services or Sales
  • Ability to develop and grow client relationships and deliver creative and flexible customer solutions
  • Ability to make decisions and conduct courageous conversations
  • Incident handling and problem-solving skills
  • Proven strong service orientation with excellent organizational skills
  • Ability to effectively communicate with all levels of stakeholders within and outside of the organization
  • Knowledge of Cash Management products and services would be an advantage.
  • Fluent English (both written and verbal)

What we offer:

  • Entrepreneurial Scandinavian environment
  • Extensive training and learning opportunities
  • Product training to facilitate on-boarding
  • Work-life balance
  • Hybrid way of working
  • Wellness benefits
  • Comprehensive health insurance and more

In this position you will be able to combine working from one of the most modern and inspiring offices, with the freedom to work from your home. You will together with your manager discuss the best set up for you and the team before you start.
Learn more about benefits at SEB and why you´ll love working with us:
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.

We are looking forward to your application by February 13, 2023.

Monthly salary range for this position: 2300 - 3400 EUR (before tax deduction).
The final offer will depend on the experience and competencies of the selected candidate.

Overall remuneration package consists of the salary together with other benefits.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.
Read more:


2300-3400 €/mon. gross
Tarp TOP 30 Lietuvoje


SEB yra daugiau nei pirmaujanti finansinių paslaugų organizacija. Mūsų ambicinga vizija – klientams ir visuomenei teikti pasaulinio lygio paslaugas. Todėl nuolat ieškome skirtingos patirties turinčių kolegų, nuo studentų ar ką tik mokslus baigusių iki patyrusių ekspertų.

Dažniausiai ieškome ekonomikos, verslo administravimo ir vadybos, bankininkystės, finansų ir apskaitos, IT specialistų. Tačiau mūsų gretose yra ir ne vienas matematikas, fizikas, mokytojas ir net gydytojas ar žurnalistas. Tad net jei tavo išsilavinimas ar studijos nesusijusios su finansais, tikime, kad daug dalykų gali išmokti pas mus, todėl pasidomėk galimybėmis!

Tuos, kurie nuosekliai siekia tikslo, sunkiai atsispiria iššūkiams, sugeba bendradarbiauti, kviečiame dirbti SEB grupėje – SEB banke, SEB grupės paslaugų centre Vilniuje ar kitose SEB grupės įmonėse Lietuvoje.

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information about SEB
3001 €
Avg. salary gross
(97% higher than LT average)
Number of employees
2-3 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1726 €
25% earn 1726-2433 €
25% earn 2433-3539 €
25% earn more than 3539 €

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