No.1 LITHUANIA'S MOST VISITED JOB SITE
Western Union Lithuania ~ European Regional Operations Center

Junior Digital Payments Specialist

1015-1740 €/mon. Gross
Calculate »
Net per month
Vilnius - Western Union Lithuania ~ European Regional Operations Center

Digital Payments Associate – Vilnius, Lithuania

Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Join Western Union as a Digital Payments Associate.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

Join us as a Digital Payments Associate based in Western Union’s Regional Operations Center (ROC) located in Vilnius. You will be responsible for completing day-to-day escalations handling processes, recognizing patterns and identifying possible ongoing issues, refunds monitoring and reprocessing of failed refunds. Using your keen observer skills, you will be analyzing specific customers complains and solve issues they are facing. Additionally, you will be working closely with internal and external partners ensuring timely incident resolution.

What you will need to succeed:

  • Bachelor’s degree or equivalent
  • Strong written and verbal communication skills
  • Excellent spoken and written English skills
  • Experience with Microsoft Excel and Word
  • The ability to take on responsibility and work successfully in a self-motivated environment
  • Customer centricity and willingness to learn each day
  • Availability to work one Saturday per month (you'll be able to choose a day off any other day instead)
  • An enthusiasm for working within a team

Salary

1015-1740 €/mon. gross
Western Union Lithuania ~ European Regional Operations Center

Western Union Lithuania ~ European Regional Operations Center

Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Our European Regional Operations Center (EUROC) is the largest Western Union location and one of the biggest employers in Lithuania. Our 1500+ employees represent 60+ nationalities, speak 24 languages, and hold a variety of influential roles. We drive innovative business solutions and develop new ways of connecting people to the global economy.

Our inclusive culture champions our teams’ unique backgrounds & perspectives while reflecting the global communities we serve. Western Union Lithuania makes this a reality by hiring those who can support our customers. We’re always looking for German, French, Dutch, Romanian, Bulgarian, Italian, Spanish, Portuguese, Norwegian, Swedish, and Russian speakers for roles in Operations, Compliance, and Fraud. If you’re ready to work with diverse teammates from around the globe, then it’s time for what’s next. Western Union.
information about Western Union Lithuania ~ European Regional Operations Center
3016 €
Avg. salary gross
(98% higher than LT average)
1322
Number of employees
50-100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2104 €
25% earn 2104-2650 €
25% earn 2650-3502 €
25% earn more than 3502 €