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UAB "Western Union Processing Lithuania"
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Consumer Fraud Prevention Specialist (Spanish or Russian)

Vilnius - UAB "Western Union Processing Lithuania"

The Job

Would you like to feel like a hero every day? How about joining an international team of driven people who are passionate about protecting our customers and fighting fraud? In this role every day brings a new story.

We’re seeking a Consumer Fraud Prevention Specialist to work in our Vilnius office. In this role, you will operate within the Courtesy Call Back (CCB) department. This team is preventing fraud and protecting Western Union brand by educating customers and raising their awareness. This position involves working with customers and colleagues from all over the world.

Sound interesting? Here are some specifics:
  • Perform phone interviews with customers, educating and raising awareness about consumer fraud
  • Perform investigation to help protect the customer and the company
  • Ensure excellent customer experience deliver high quality and productivity results

What you will need to succeed:

  • Fluent English and Spanish or Russian languages
  • Strong ability to multitask using internal database systems
  • Ability to make independent decisions and results-oriented approach
  • Ability to work in rotating shifts according to business needs
  • Ability to work individually and within a team

We offer

  • Full training provided to all new team members
  • Competitive pay and benefits
  • Unique experience being part of one of the most advanced compliance teams in the world
  • Opportunities to build valuable skills and grow your career
  • Diverse, global team, opportunity to work with colleagues and customers located all over the world

UAB "Western Union Processing Lithuania"

Growth and innovation are the story of our past, and they will define our future. So if you are looking for a work that makes a difference – Western Unions could be for you. Join our truly global and diverse company with projects, colleagues and customers all over the world.
Informacija apie UAB "Western Union Processing Lithuania"
1321 €
Vid. atlyginimas bruto
(63% didesnis už LT vidurkį)
Darbuotojų skaičius
30-50 mln. €
Pajamos 2016 m.
Vadovas: Šarūnas Šuipis

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