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UAB „EBV Finance“

CUSTOMER CARE AGENT (LITHUANIAN, ENGLISH, RUSSIAN LANGUAGES)

1400-1800 €/mon. Gross
Calculate »
Net per month
Vilnius - UAB „EBV Finance“

Job description

  • Be responsible for a defined group of customers
  • Communicate with customers & authorities (solving issues, responding to requests, requesting documents)
  • Communicate with 3rd parties if needed (lawyers, bailiffs, etc.)
  • Prepare documents (contracts, POAs, etc.)
  • Handle incoming e-mails (directed to the Customer Support team address)
  • Manage ticketing system
  • Entry metadata to digital documents in a digital repository

Requirements

  • Excellent command of Lithuanian, English and Russian languages
  • Higher education
  • Experience in a similar role
  • Intermediate Microsoft Office knowledge
  • Ability to meet deadlines in a fast-paced quickly changing environment

We offer

  • Salary range 1400-1800 EUR gross and yearly bonus
  • Training budget. Your development is essential – have an opportunity to choose what to learn
  • Health insurance. Healthy employee = Happy employee = Happy employer
  • Get fun. We encourage our teams to connect and celebrate their success
  • Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days
  • Workation. Work anywhere up to one month per year
  • Let‘s grow. Join initiatives, pitch your ideas, develop your strengths in the fast-growing international company
  • Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that

Company offers

Work life balance

Flexible work hours Remote work possibility Extra paid vacation

Health

Health insurance

Office

Free snacks

Salary

1400-1800 €/mon. gross
UAB „EBV Finance“

UAB „EBV Finance“

„EBV Finance“ – Nr. 1 Baltijos šalyse ir viena iš 3 didžiausių mokesčių grąžinimo paslaugų tiekėjų Europoje.

Esame visame pasaulyje gerai žinomos #Edenred šeimos dalis, turinčios įmonių 45-iose šalyse ir teikiančios pirmenybę kiekvienos vietinės rinkos pažinimui bei siūlančios tik jai pritaikytus sprendimus.

Mes ieškome darbuotojų, kurie yra pasiruošę leistis į nuotykį kartu su mumis su tokiu pačiu užsidegimu, kuriuo gyvename ir mes! Tie, kurie linkę plėsti savo žinių ribas, išbandyti naujus dalykus, skinti pergales ir augti, „EBV Finance“ komandoje, neabejojame, jausis savo vėžėse. Mes ieškome žmonių, turinčių plačių užmojų – tokių, kokių turime ir mes.


Daugiau informacijos rasite apsilankę mūsų įmonės puslapyje:
information about UAB „EBV Finance“
3082 €
Avg. salary gross
(2X higher than LT average)
161
Number of employees
10-20 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1707 €
25% earn 1707-2178 €
25% earn 2178-3513 €
25% earn more than 3513 €