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EVERWEST, UAB

Customer Care Specialist (English and French languages)

1345-1680 €/mon. Gross
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Net per month
Work from home - EVERWEST, UAB

Job description

Drive your career at Girteka Logistics – the Digital Trucking Company, blending traditional trucking with modern technology. Our key to success is an international team of 18.000+ people, working with the world's best-known brands and striving to be the obvious first choice for each of our stakeholders. We are currently looking for a Customer Care Specialist to join our great team!

Responsibilities:

  • Maintain business relations with existing company customers and ensure smooth customer service
  • Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
  • Work in cooperation with colleagues to solve problems and ensure on-time delivery
  • Analize customer KPI and identify opportunities for improvement
  • Ensure timely and effective claim and demurrage management
  • Administrate international transportation documents

Requirements

  • Excellent English and French skills (both verbal & written)
  • Strong customer focus and ability to work under pressure

  • Strong communication, time management and problem solving skills
  • Excellent follow-through and attention to detail
  • Higher education or graduating student able to work full-time

Company offers

  • Unique opportunity to join an international fast-growing organization and create significant value to the business development and company‘s growth
  • To be part of professional and highly skilled colleagues who set the bar high
  • Career and advancement opportunities
  • Amazing opportunity to work with world`s top brands
  • Working environment where no two days are the same
  • Monthly salary (brutto): From 1345 € to 1680 €. Specific salary and bonuses is offered based on work experience, competence, and compliance with other job requirements.

Salary

1345-1680 €/mon. gross
EVERWEST, UAB

EVERWEST, UAB

„Everwest“ yra 27 metų krovinių pervežimo patirtį turinti, daugiau nei 2400 nuosavų vilkikų parką valdanti transporto įmonė, paslaugas koncentruojanti Rytų šalių ir Azijos rinkose. Kartu su daugiau nei 6000 darbuotojų komanda „Everwest nuolat plečia veiklą naujose rinkose, diegdama modernius ir tvarius sprendimus bei stiprindama savo lyderystę individualių, į klientą orientuotų logistikos paslaugų srityje. Everwest paslaugas renkasi visame pasaulyje žinomi prekės ženklai.