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EVERWEST, UAB

Customer Care Specialist for Scandinavian market (English language)

Vilnius - EVERWEST, UAB

Job description

Grow your career in Europe’s leading Transport and logistics Company. Girteka Logistics is committed to provide excellent conditions to grow and has both challenging and dynamic environment. We are currently looking for a Customer Care Specialist to join our 18000 professionals Team!

Responsibilities:

  • Maintain business relations with existing company customers and ensure smooth customer service
  • Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
  • Work in cooperation with colleagues to solve problems and ensure on-time delivery
  • Analize customer KPI and identify opportunities for improvement
  • Ensure timely and effective claim and demurrage management
  • Administrate international transportation documents

Requirements

  • Exceptional customer service skills
  • Flexibility to learn and grow in a fast-paced, customer-focused, environment
  • Excellent English skills (both verbal & written)
  • Strong communication, time management and problem solving skills
  • Ability to work under pressure
  • Excellent follow-through and attention to detail
  • Higher education or graduating student able to work full-time

Company offers

  • Unique opportunity to join an international fast-growing organization and create significant value to the business development and company‘s growth
  • To be part of professional and highly skilled colleagues who set the bar high
  • Career and advancement opportunities
  • Amazing opportunity to work with world`s top brands
  • Working environment where no two days are the same
  • Monthly salary (bruto): From 1264 to 1600 €. Specific salary and bonuses are offered based on work experience, competence, and compliance with other job requirements.
EVERWEST, UAB

EVERWEST, UAB

„Everwest“ yra 27 metų krovinių pervežimo patirtį turinti, daugiau nei 2400 nuosavų vilkikų parką valdanti transporto įmonė, paslaugas koncentruojanti Rytų šalių ir Azijos rinkose. Kartu su daugiau nei 6000 darbuotojų komanda „Everwest nuolat plečia veiklą naujose rinkose, diegdama modernius ir tvarius sprendimus bei stiprindama savo lyderystę individualių, į klientą orientuotų logistikos paslaugų srityje. Everwest paslaugas renkasi visame pasaulyje žinomi prekės ženklai.