No.1 LITHUANIA'S MOST VISITED JOB SITE
EVERWEST, UAB

Customer Care Specialist for Scandinavian market (English language)

1440-1800 €/mon. Gross
Calculate »
Net per month
Vilnius - EVERWEST, UAB

Job description

We are a team of people who love to win, and we are growing! Our investments in new fleet and technology, great leadership, and continuous professional development empower us to become a better version of ourselves each day.

Join the leading Digital Trucking Company and together with us become the obvious first choice for our clients, colleagues, our community, shareholders, and partners.

Currently, we are looking for a Customer Care Specialist to join our Scandinavian area!

In this position, you will:

  • Maintain business relations with existing company customers and ensure smooth customer service
  • Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
  • Work in cooperation with colleagues to solve problems and ensure on-time delivery
  • Analyze customer KPI and identify opportunities for improvement
  • Ensure timely and effective claim and demurrage management
  • Administrate international transportation documents

Requirements

  • Exceptional customer service skills
  • Flexibility to learn and grow in a fast-paced, customer-focused, environment
  • Excellent English skills (both verbal & written)
  • Strong communication, time management and problem solving skills
  • Ability to work under pressure
  • Excellent follow-through and attention to detail
  • Higher education or graduating student able to work full-time

Company offers

  • A dynamic and truly international working environment filled with interesting challenges and opportunities.
  • Career opportunities: 77% company's managers have rocketed their careers inside the company.
  • E-learning system for professional and personal development
  • Day-off as a birthday gift
  • Sponsored participation in sports events
  • Partners‘ discount package
  • Monthly salary (bruto): From 1440 to 1800 €. Specific salary and bonuses are offered based on work experience, competence, and compliance with other job requirements.

Salary

1440-1800 €/mon. gross
EVERWEST, UAB

EVERWEST, UAB

„Everwest“ yra 27 metų krovinių pervežimo patirtį turinti, daugiau nei 2400 nuosavų vilkikų parką valdanti transporto įmonė, paslaugas koncentruojanti Rytų šalių ir Azijos rinkose. Kartu su daugiau nei 6000 darbuotojų komanda „Everwest nuolat plečia veiklą naujose rinkose, diegdama modernius ir tvarius sprendimus bei stiprindama savo lyderystę individualių, į klientą orientuotų logistikos paslaugų srityje. Everwest paslaugas renkasi visame pasaulyje žinomi prekės ženklai.