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UAB „Continental Automotive Lithuania“
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Customer Quality Manager

Nuo 1404 €/mėn. Neatskaičius mokesčių
Kaunas - UAB „Continental Automotive Lithuania“

Overview of the position

  • Complaint management and corrective actions, 8D report execution in customer portal and CQTS
  • Customer performance rating / score card
  • Monitoring and reporting on the 0-km, field quality and guarantee costs
  • Warranty management (beyond complaint handling: field observation and cost management)
  • Processing of extraordinary processes NCCs
  • Negotiations with the customer regarding the technical factor
  • Support with failure calculation in the case of new projects (PPM failure risk calculation - 0 KM and field)
  • Prevention of quality problems in the ramp-up phase and during series (support during customer audits and process audit)
  • Support for all products in series for the assigned customer; recognition, highlighting and solution of quality problems
  • Communication with the customer on regular basis, to discuss quality improvements
  • Fault prevention by means of lessons learned and transfer of know-how
  • Supporting and realizing customer audits: organizing the audit with the affected sector, liaising with the customer, preparing documents (e.g. statistics, 0-km/field data, lessons learned), keeping track of action taken

What makes you the best fit

  • Academic degree and relevant professional experience
  • Profound professional experience in automotive/electronics, manufacturing and quality activities, preferably as a customer interface
  • Professional experience with quality tools (APQP, PPAP)
  • Knowledge of FMEA and control plan
  • Professional knowledge of quality standards ISO 9001, IATF , VDA 6.3, VDA 6.5, IPC A610 class 3
  • Problem solving skills
  • Fluent English language skills

What we offer

  • Health insurance package
  • Accident insurance 24/7
  • Full travel insurance (valid on business trips)
  • Flexible work concept
  • Bonus based on annual performance


Nuo 1404 €/mėn. neatskaičius mokesčių
UAB „Continental Automotive Lithuania“

UAB „Continental Automotive Lithuania“

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2017, Continental generated sales of €44 billion and currently employs more than 240.000 people in 61 countries.

Since 2017, Continental is active in Lithuania and is currently shaping the greenfield into a state-of-the-art electronics plant. Kaunas will be one of more than 300 Continental locations worldwide. For the two Automotive Divisions Chassis & Safety and Interior, Kaunas plant will produce components for door, seat and intelligent glass control as well as radar sensors and processing platforms for highly automated driving. Currently, Continental employs around 70 employees in Kaunas and plans to increase that number to a minimum of 250 till the end of the year. The opening of the plant is set for the second half of 2019.
Informacija apie UAB „Continental Automotive Lithuania“
2355 €
Vid. atlyginimas bruto
(83% didesnis už LT vidurkį)
Darbuotojų skaičius
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1511 €
25% uždirba 1511-2149 €
25% uždirba 2149-2645 €
25% uždirba nuo 2645 €
Vadovas: Shayan M K Ali

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