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BisonOffice.com
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CUSTOMER SERVICE REPRESENTATIVE

From 700 Eur
Kaunas - BisonOffice.com

Job description

Provide excellent customer service through phone, e-mail and livechat in a timely and accurate manner;
Ensure that customers issues, concerns, and/or questions are resolved both promptly and thoroughly;
Provide customers with products and orders information;
Communicate with vendors regarding orders and products;
Manage orders in internal company system;
Maintain a balance between company policy and customer benefit in decision making;
Provide suggestions and feedback for system’s improvements;
Be initiative to meet the customers and the company’s expectation.

Requirements

Experience in customer service would be an advantage;
Excellent knowledge of English language;
Good computer skills;
Ability to work both independently and as a part of a team;
Customer service orientation and excellent communication skills;
Ability to handle unexpected situations;
Precise, accurate and persistent approach;
Ability to work from 5 P.M. to 2 A.M. (Monday to Friday)

We offer

Development and realization of your ideas in a constantly growing International Company;
Competitive salary;
Friendly work environment;
Team building events;
Friday lunches;
Possibility to go on business trip to US.

Salary

From 700 Eur taxes excluded
Prospect of increasing
BisonOffice.com

BisonOffice.com

International eCommerce company BisonOffice.com. BisonOffice.com is USA leading retailer in office supplies, sports items and furniture that prides itself on offering competitive prices without compromising quality.

Currently company is looking for CUSTOMER SERVICE REPRESENTATIVE for its office, based in Kaunas.

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