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UAB „Bizono grupė“

Customer Service Representative

From 600 eur/mon. Net
Kaunas - UAB „Bizono grupė“

Job description

Provide excellent customer service through phone, e-mail and livechat in a timely and accurate manner;
Ensure that customers issues, concerns, and/or questions are resolved both promptly and thoroughly;
Provide customers with products and orders information;
Communicate with vendors regarding orders and products;
Manage orders in internal company system;
Maintain a balance between company policy and customer benefit in decision making;
Provide suggestions and feedback for system’s improvements;
Be initiative to meet the customers and the company’s expectation.

Requirements

Experience in customer service would be an advantage;
Excellent knowledge of English language (spoken and written);
Good computer skills;
Ability to work both independently and as a part of a team;
Customer service orientation and excellent communication skills;
Ability to handle unexpected situations;
Precise, accurate and persistent approach;
Ability to work from 5 P.M. to 2 A.M.

We offer

Development and realization of your ideas in a constantly growing international company;
Friendly work environment;
Possibility to go on business trip to US.
Motivational system based on results;

Salary

From 600 eur/mon. net
Fixed salary: 600 Eur with possibility to grow
UAB „Bizono grupė“

UAB „Bizono grupė“

International eCommerce company BisonOffice.com. BisonOffice.com is USA leading retailer in office supplies, sports items and furniture that prides itself on offering competitive prices without compromising quality.

Currently company is looking for CUSTOMER SERVICE REPRESENTATIVE for its office, based in Kaunas.
information about UAB „Bizono grupė“
1768 €
Avg. salary gross
(26% higher than LT average)
43
Number of employees
1-2 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1054 €
25% earn 1054-1580 €
25% earn 1580-1983 €
25% earn more than 1983 €

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