Customer Service Representatives with fluent Russian and English
1611-1750
€/mon.
Gross
Net per month
Vilnius
- UAB Majorel Lithuania
Job description
We are looking for Russian and English-Speaking Customer Service Representatives to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.
Duties and responsibilities
Duties and responsibilities
- Handling incoming phone calls and emails from the website users
- Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
- Working hours from Monday to Sunday between 7:30-23:00 (40 hours per week)
Requirements
- Excellent Russian and English language skills (verbal and written)
- Strong communication and administration skills
- Customer-focused approach
- Attentiveness, positive attitude
- Relevant permit to work in Lithuania
- Computer literacy and good MS Office knowledge
- Experienced in a target-based/KPI driven environment is a plus
Company offers
Work life balance
Remote work possibilityHealth
Health insuranceOffice
Table football Ping pong Game consoles Free snacks Bicycle storageTransport
Free parking- Private Health insurance
- Performance-based bonus
- Referral Bonus
- Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)
- Relaxation and game areas in the office
- Free Parking
- International and multicultural work environment
- Fully paid trainings
- Career development programs & trainings
- Hybrid work model
Salary
1611-1750 €/mon. gross
Taking in consideration your current professional competence and work experience.
Taking in consideration your current professional competence and work experience.
UAB Majorel Lithuania
Majorel is an international service company, specializing in customer experience and business process outsourcing. With more than 78,000 employees globally we design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.
We are focused on next generation customer service. Our client one of the biggest online accommodation providers worldwide.
It is unique and exciting opportunity to join the company.
See all ads of this company (4)
We are focused on next generation customer service. Our client one of the biggest online accommodation providers worldwide.
It is unique and exciting opportunity to join the company.
information about UAB Majorel Lithuania
2547 €
Avg. salary gross
(67% higher than LT average)
289
Number of employees
5-10 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 2063 €
25% earn 2063-2262 €
25% earn 2262-2591 €
25% earn more than 2591 €