Job ad is not active
You cant candidate to it anymore
Home Group, UAB

Customer Service Specialist

From 750 eur/mon. Net
Klaipėda - Home Group, UAB

Job description

Home Group is looking for a Customer Service Specialist to provide professional support to the B2B upholstery business customers. We are looking for individuals who are bilingual in Swedish and English language. Customer Service Specialist will be based at Klaipeda operations (400+ employees) and will report directly to the Scandinavian market's Customer Service Manager. In this role, he/she will cooperate with the Logistic team and Product Development team in several factories of the Group.

  • Provide inbound customer care, primarily over the phone and email.
  • Bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns.
  • Guide customers through Home Group product portfolio and pricelists.
  • Act as liaison between customer and product development teams while modifying existing products and developing a new model design.

Requirements

  • English language (level B2 or higher)
  • Knowledge of Swedish language is an advantage.
  • Customer service mindset, troubleshooting, and problem-solving skills.
  • Strong communication skills.
  • PC literacy: MS Word, Excel, Outlook, SAP, or relevant software.

We offer

The company offers an outstanding opportunity to make a difference in a fast-growing organization, as well as opportunities for career development and competitive salary offer.

If you are interested, please send us your Resume in English.

Salary

From 750 eur/mon. net
Home Group, UAB

Home Group, UAB

HOME GROUP – viena lyderiaujančių tarptautinių baldų kompanijų, kurioje šiuo metu dirba 3000 darbuotojų. Mes kuriame, gaminame ir eksportuojame savo produkciją į 24 šalis. Tarp pagrindinių užsakovų – tokie baldų sektoriaus prekių ženklai kaip IKEA, MIO, XXXLUTZ ir daugelis kitų.

Savo veiklą Lietuvoje pradėjome prieš daugiau nei 15 metų ir nuo tada tik augame. Šiandien mūsų kompanija Lietuvoje turi daugiau kaip 780 darbuotojų. Mūsų tikslas – paversti Klaipėdos padalinį pasaulinio lygio baldus gaminančia kompanija.

Rekvizitai.Lt įvertino Home Group kaip vieną patikimiausių įmonių 2018 m.
information about Home Group, UAB
1284 €
Avg. salary gross
453
Number of employees
20-30 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1014 €
25% earn 1014-1168 €
25% earn 1168-1393 €
25% earn more than 1393 €