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Home Group, UAB

Customer Service Specialist

From 750 €/mon. Net
Klaipėda - Home Group, UAB

Job description

Home Group is looking for a Customer Service Specialist to provide professional support to the B2B upholstery business customers. We are looking for individuals who are bilingual in Swedish and English language. Customer Service Specialist will be based at Klaipeda operations (400+ employees) and will report directly to the Scandinavian market's Customer Service Manager. In this role, he/she will cooperate with the Logistic team and Product Development team in several factories of the Group.

  • Provide inbound customer care, primarily over the phone and email.
  • Bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns.
  • Guide customers through Home Group product portfolio and pricelists.
  • Act as liaison between customer and product development teams while modifying existing products and developing a new model design.

Requirements

  • English language (level B2 or higher)
  • Knowledge of Swedish language is an advantage.
  • Customer service mindset, troubleshooting, and problem-solving skills.
  • Strong communication skills.
  • PC literacy: MS Word, Excel, Outlook, SAP, or relevant software.

Company offers

The company offers an outstanding opportunity to make a difference in a fast-growing organization, as well as opportunities for career development and competitive salary offer.

If you are interested, please send us your Resume in English.

Salary

From 750 €/mon. net
Home Group, UAB

Home Group, UAB

HOME GROUP misija – padaryti kokybiškus minkštus baldus prieinamais.
Home Group verslas prasidėjo 1994 m. vasario mėn Estijoje. Šiuo metu įmonės būstinė yra Liuksemburge ir valdo keturias baldų gamyklas, esančias Rytų ir Šiaurės Europoje.
Home Group įkvėpta entuziastingų profesionalų komandos, kurią sudaro daugiau nei 2000 darbuotojų, gamina prienamus kokybiškus minkštus baldus. Kiekvieną mėnesį mes pagaminame ir išsiunčiame savo klientams daugiau nei 800 sunkvežimių į 23 pasaulio šalis.


Rekvizitai.Lt įvertino Home Group kaip vieną patikimiausių įmonių 2018 m.
information about Home Group, UAB
1717 €
Avg. salary gross
(13% didesnis už LT vidurkį)
376
Number of employees
10-20 mln. €
Revenue 2023 y.
Distribution of employees by salary (before taxes):
25% earn up to 1389 €
25% earn 1389-1543 €
25% earn 1543-1885 €
25% earn more than 1885 €