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Skinoza academy

Customer Service Specialist (work from home)

800-1100 €/mon. Net
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Work from home - Skinoza academy

Job description

Customer Service Specialist for the UK clinic (part time, full time, work from home)


Skinoza clinic and academy looking for Customer support specialist (with fluent English) to join our professional team.
This is a remote work from home for the London aesthetic clinic. More about what we do:


It is more than a job!
Our customers are very important for us as well as our employees who chose Skinoza clinic and academy. The company provides excellent service for international clients. If this sounds like something you can do, and do well, please send us your resume in English and we will consider cooperation with you.

What we expect:

Ambitions and desire to learn and develop your knowledge in Medical Aesthetic treatments;
Strong verbal and written English communication skills;
Advice customers on beauty/aesthetic/medical treatments (training provided).
Communicate with customers via live chat, email, phone & social media.
Focus on the customer’s needs by offering additional services and products;
Handle issues and complaints, provide solutions to the customers.
Work with the booking system (make new bookings, rebookings, etc.)
Providing assistance to social media manager
Flexible working schedule (morning/day/evening/weekend shifts) according to the business needs;
We are looking for an active and friendly candidate, ready to help; who can work under pressure and is responsible and reliable.
There will be an advantage if you have previous experience in working with customers or in a beauty industry.

Company offers

A full training will be provided;
Regular salary reviews based on the performance;
Ability to balance your work and studies;
A supportive helpful team who is eager to share their knowledge and spend time with you;
Remote flexible working - everyone based in LTU is welcome;
Continuous personal development: e- books/online material, workshops, individual mentorship.

Salary

800-1100 €/mon. net
Salary starts from € 400 a month
Skinoza academy

Skinoza academy

Skinoza Academy and Clinic is based in London, UK and led by experienced medical Doctors with over 10 years of experience, extensive customer list and even red-carpet celebrities. We are always up to date on the latest treatment trends, safe techniques and best products in one of the fastest growing industries in the UK. Safety of our patients is at the heart of everything we do, and we focus extensively on this aspect in all training materials and masterclasses.