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Webhelp, SIA

Customer Service Specialist | Samsung

6.45-7.10 eur/hour Gross
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Net per month
Online interview
Kaunas - Webhelp, SIA

Job description

  • Handle technical questions and other service queries from customers
  • Support customers via calls, e-mails and chats
  • Closely work together with Team Leader to find solutions for customers
  • Accuracy in data entry

Requirements

  • Fluent Lithuanian language
  • Good English skills
  • Previous experience in customer service will be considered as an advantage
  • Positive attitude and excellent soft skills

We offer

  • Training and experience with one of the global leaders in electronics
  • Challenging and responsible work
  • International environment
  • Stable salary and performance-based bonuses
  • Monday-Friday, work in 8 h shifts, from 08:00 AM till 19:00 PM;

Salary

6.45-7.10 eur/hour gross
Webhelp, SIA

Webhelp, SIA

The Webhelp proposition sounds complex – push past the limits of customer experience and business process optimisation through the intelligent use of data, transformational outsourcing models, and ongoing growth. In reality, however, our story is very simple: we aim to be the best at engineering the customer experience.
As a company, Webhelp has been working towards this goal ever since it was founded in 2000.