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UAB „Norwegian Service Team Baltija“
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Customer Service Specialist

830-1000 eur/mon. Net
Vilnius - UAB „Norwegian Service Team Baltija“

Job description

  • You will be responsible for all aspects of customer order management to customers;
  • Promptly resolving all customers complaints to customer satisfaction;
  • Cooperating and maintaining good relationships with partners;
  • Responsible for customer data entry and maintain customer database;
  • Creating customer documents and notification (order confirmation, invoices and statements etc.);
  • Supporting sales representatives in the countries and cooperating with other departments;
  • Documentation of all customer-related activities.

Requirements

  • College or university degree
  • Very good knowledge of English and Russian
  • 1-3 years experience in customer service (webshop or telesales experience is an advantage)
  • Estonian or Latvian language is an advantage
  • Proactive, initiative and self-supporting personality
  • Strong PC skills
  • SAP knowledge is an advantage
  • Good level of analytical skills
  • Strong communication and cooperation skills, ability to work in team

We offer

  • Competitive salary and benefits;
  • Fixed-term (12 month) employment contract;
  • A professional, international team;
  • An outstanding growth environment.

Salary

830-1000 eur/mon. net

UAB „Norwegian Service Team Baltija“

NST Baltija - Norvegijos kapitalo įmonė, sėkmingai daugiau kaip dešimt metų dirbanti Lietuvoje. Pagrindinė įmonės veikla - personalo valdymo paslaugos Lietuvoje ir užsienyje.

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