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UAB „HOSTINGER“

Customer Success Team Lead

1400 €/mon. Gross
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Net per month
Kaunas - UAB „HOSTINGER“

Job description

Customer Success Team Lead

We are technology-driven and thirsty for improvement. Our business model is based on Customer Obsession - we start by listening to what our Customer wants and work our way backwards. Are you ready to lead the frontline of the business?

The Customer Success Team Lead will be part of a global community of leaders, providing guidance to bright young minds with a passion for IT and highest standards in Customer service. We are looking for a culture fit - a proactive and diligent person who is ready to have their team’s back. Take a closer look at the team here!

What you will do:

  • Lead the Customer Success team by inspiring and training them for growth;
  • Coordinate daily tasks;
  • Ensure goal achievement - both individual and team-based;
  • Track, monitor and communicate the progress of the team;
  • Conduct monthly one-on-one meetings to give feedback and support;
  • “Insert your idea here” - be creative and daring in your methods for ultimate success!

What we expect:

  • Clear and fluent English and Lithuanian communication;
  • Experience in leading a team (1+ year, Customer service-related team);
  • Familiarity with data analysis;
  • Knowledge in how to achieve an exceptional customer service experience;
  • Ability to inspire progress and be a trendsetter;
  • Aptitude for change management processes;
  • Drive to build the next Lithuanian unicorn.

Here you will find:

  • A challenging working environment with opportunities for growth;
  • Regular salary reviews based on performance;
  • Gross salary from 1400 Eur/month (depends on your experience);
  • Continuous personal development: books, workshops, conferences, individual mentorship;
  • A supportive team who are eager to share their knowledge and spend time with you;
  • After quarantine: daily leisure options, a dog-loving office, extraordinary team buildings, workations, company events and more!

Salary

1400 €/mon. gross
UAB „HOSTINGER“

UAB „HOSTINGER“

Careers at Hostinger

We are a world-class web hosting company, ambitious to stay ahead of our competitors. Our amazing team, 1000 curious and high-spirited professionals, work worldwide and there is always room for new talents!

Why choose Hostinger?

We have three modern offices in Lithuania, Indonesia, and Brazil and we offer remote working opportunities all over the globe.
Our company is built on inspiring learning culture and people who work by 10 key principles.
We offer private health insurance and motivational benefits to help you lay the path for your success.

Our mission

Hostinger’s goal is to help people around the globe to unlock the power of the internet and acquire the freedom to learn, create, and grow.

Read more about our company culture and join our amazing team!
information about UAB „HOSTINGER“
3391 €
Avg. salary gross
(2X higher than LT average)
332
Number of employees
30-50 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1983 €
25% earn 1983-2809 €
25% earn 2809-4284 €
25% earn more than 4284 €