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CyberCare

Customer Success Team Lead

1818-2479 €/mon. Gross
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Net per month
Vilnius - CyberCare
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?

We’re looking for someone who are open minded, ambitious, and ready to lead, coach, train and motivate the team. It goes without saying – they must be capable to oversee day-to-day operations and ensure team objectives are successfully achieved.

So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!

What You Will Do

  • Leading, coaching, training and motivating your team;
  • Oversee day-to-day operations;
  • Ensure team objectives are successfully achieved;
  • Review, monitor progress and provide feedback regarding employee performance;
  • Conduct monthly one on one meetings.

What We Expect

  • Experience in leading a team;
  • Expertise in supporting customers and building a flawless customers' experience;
  • Leading by example;
  • Great communication, leadership & change management capabilities;
  • Proactivity & doer's mindset;
  • Flexibility to work early/late shifts.
  • Fluency in Lithuanian and English.

What We Offer

  • Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, air hockey, ps4, sleeping room, and more;
  • Always fully stocked kitchen to fuel your productivity;
  • A professional in-house physical health coach who will help you take care of your health;
  • Additional health insurance that works according to your needs;
  • Top-notch technologies and tools to work on world-renowned products;
  • Hybrid work model;
  • Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
  • Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings, team retreats.
  • Gross salary - 1818 - 2479 EUR/month! Keep in mind that we are open to discuss a different salary based on your skills and competences.

Salary

1818-2479 €/mon. gross

CyberCare

CyberCare is a company born in Tesonet accelerator's family providing customer support services for cyber security products globally. CyberCare provides AI-powered solutions and multilingual support for customers from 170+ countries, handling over 11M cases per year.

Here at CyberCare we aim to make techworld easy and accessible to everyone.
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information about CyberCare
1505 €
Avg. salary gross
464
Number of employees
1-2 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1106 €
25% earn 1106-1335 €
25% earn 1335-1698 €
25% earn more than 1698 €

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