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CVB client

Customer support/ Administration specialist

850-1150 eur/mon. Net
Vilnius - DS Holding

Job description

Timely solve client issues.
Update and maintain websites, FAQ and knowledge base content and suggest possible improvements.
Provide internal support for administrative, sales and marketing people.

Requirements

1+ years of customer service experience.
Detail oriented, consistent, problem solving personality traits.
Perfect English written and verbal communication skills.
Willingness to to work in a small, effective team environment.
Excellent time management and organizational skills.
Someone that likes to sleep in the mornings and does not mind working weekends.

We offer

Striving to provide a top-class customer service, we need to grow our customer support team, covering different time zones. Right now we are looking for someone who can be there for our customers on weekends.

This position covers direct communication with clients primarily via an app chat, emails. Department is also responsible for updating technical documentation, FAQs, and providing internal support for colleagues.

Salary

850-1150 eur/mon. net
CVB client

DS Holding

Monimoto is a tech startup founded by motorcycle enthusiasts in 2016. Our mission is to protect motorcycles, scooters and other mobile assets from theft with a simple, affordable and effective device. We develop and sell a single product – a smart, wireless GPS alarm and tracker, that’s powered by disposable batteries and is extremely easy to install and use. We’ve been growing rapidly over the past four years and expanding in Europe and now, USA.

Our team is 20 people strong. We foster a positive work environment based on mutual respect and honesty.We are driven by results. We calculate the best options and drive forward on the most effective and fastest route.
We really like beer. Never underestimate the power that a bottle of beer has in this company.

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