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CVB client

Customer Support Representative

900-1100 €/mon. Net
Приймаємо українців
Kaunas - VšĮ „Eikneta“

Job description

  • We are looking for motivated customer support specialist as the first point of contact for customers seeking technical assistance over call and email;
  • Your main responsibility will be to provide customer support and solve and/or escalate issues and incidents on daily basis;
  • Perform daily monitoring activities

Requirements

  • Excellent written and spoken English
  • Proficient Russian language
  • Previous customer support experience would be an advantage
  • Understanding of computer systems and mobile devices
  • Excellent communication skills
  • Ability to work in a fast-paced, customer-focused, dynamic environment
  • Team player attitude with proactive focus on quality
  • Good problem-solving skills
  • Ability to manage multiple tasks simultaneously;
  • We expect you to be a team player and get a kick out of helping customers and colleagues

Company offers

Work life balance

work hours 4 p.m. - 12 a. m.

Health

Gym subscription

Office

Free snacks

Transport

Free parking
Professional colleagues;
Have good working conditions in a friendly environment;
Have a space to implement your own ideas and grow as a professional;
Modern work space in new facilities;

Salary

900-1100 €/mon. net
CVB client

VšĮ „Eikneta“

Since 2008 we strive for quality, innovation and the highest performance in the IT/ telecommunication sector, that was one of the reasons why in 2016 we decided to use our knowledge and gained experience to create the ELD system. With every year our system becomes more and more advanced and widely used in the USA – which underlies the quality of our product and the functionality resulting in a direct benefit to our clients and their business. In addition to that, we constantly analyze differences between international freight forwarding, logistics, agricultural and passenger sectors. It is important for us to work closely with every customer, no matter the size of the company. It allows us to improve the system and ensure that its functionality can be tailored to the needs of every particular client.
information about VšĮ „Eikneta“
1533 €
Avg. salary gross
(1% higher than LT average)
5
Number of employees
100-200 tūkst. €
Revenue 2021 y.