UAB „Agile Tech“

Customer support specialist for e-commerce store

800-1000 eur/mon. Net
Online interview
Vilnius - UAB „Agile Tech“

Job description

Full-time position for someone who has an excellent command of written English and would enjoy resolving various customer inquiries for our e-commerce store.

The work would involve:

  • Resolving incoming tickets and providing relevant information for the customers, such as delivery information, guidance how to use the products, how to return them, and any other queries that arise;
  • Entering, and editing data in our internal CRM system;
  • Coordinating with other team members;
  • Other related tasks;

Currently the work is being conducted remotely, but later on it will be from the office as the pandemic recedes.

Requirements

Required:
  • Proficiency in written English is a must;
  • General computer skills - Microsoft Office, data research, data entry;
  • Strong work ethics, ability to adhere to deadlines;
  • Attentiveness to detail;
  • Willingness to learn;

Good to have:
  • Experience in a field of customer support or logistics is a plus;

Company offers

  • Guidance and training;
  • Free snacks, coffee and beverages & free lunch once a week when working in the office;
  • Top of the line working equipment;
  • Software tools to amplify productivity;
  • Nice, modern office in Sauletekis Tech Park;
  • Friendly and experienced team;
  • Fast-growing, successful company, operating in the international markets;

Salary

800-1000 eur/mon. net

UAB „Agile Tech“

Ambitious and fast growing company operating in e-commerce and performance marketing fields.
information about UAB „Agile Tech“
1399 €
Avg. salary gross
10
Number of employees
5-10 mln. €
Revenue 2020 y.

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