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UAB „Bankera“
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Customer Support Specialist

700-1000 eur/mon. Gross salary
Calculate »
Net per month
Kaunas - UAB „Bankera“

Job description

Live support builds trust between the company and its clients, and no AI-based solutions can replace a real agent. As a Customer Support Specialist, you will be assisting customers on their questions, and more importantly – making their user experience better. Being a helping hand on the other side of the screen, you will fulfill Bankera’s promise of high-quality services, as well as contribute to the aim of creating long-term value. By joining our Client Support Specialist team, you will learn a lot about innovative FinTech solutions and acquire professional skills.

You should find it interesting to:

  • To provide professional and informative solutions for customers via live chat program
  • To create the biggest possible customer satisfaction

Skills to succeed in this position

  • Interest in modern technology
  • Ability to communicate with clients in a written way
  • Fluency in English (additional languages is an advantage)
  • Good-problem solving skills
  • Positive, diplomatic, and proactive attitude
  • Attention to detail
  • Adaptability and flexibility

Perks of working at Bankera

  • Flexible working hours
  • Competitive salary
  • Modern offices
  • Team building events
  • Employee referral program
  • Professional and personal development
  • Solid IT infrastructure
  • Talented international team
  • Office library

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Confidentiality guaranteed. Only selected candidates will be informed.

Salary

700-1000 eur/mon. gross salary
UAB „Bankera“

UAB „Bankera“

Bankera – a company in charge of a Centre of Information Technology (IT) and Professional Competence in Lithuania, providing programming services and other IT solutions. The products created by us will be implemented by the businesses that are operating within the European Union, as well as other countries of the world. The main goal of Bankera is to create IT systems designed for the financial market, focused on traditional payment systems that would fit the needs of a modern and innovative client.

We are looking for highly talented and driven individuals from around the globe who can bring new perspectives to our company. Explore our current job openings and find a career you love at Bankera ().
information about UAB „Bankera“
2016 €
Avg. salary gross
(56% higher than LT average)
34
Number of employees
500 tūkst.-1 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1165 €
25% earn 1165-1818 €
25% earn 1818-2956 €
25% earn more than 2956 €