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UAB "Helis LT"
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Customer Support Specialist

Kaunas - UAB "Helis LT"

Helis team is looking for a new team members!

Would you like to be a part of a modern and exclusive organization that implements successful and innovative IT solutions? Maybe you are a lover of video games and always dreamed of working in a gaming industry together with a professional and crazy team? If your answer is YES to all of these questions, join Helis and get ready to change the rules of the game!

At Helis, you will:
  • Communicate with customers through an internal messaging software and email
  • Chat with users on social platforms such as Twitter and Facebook
  • Look after social media posts and comments
  • Implement the most effective problem solving within the time limit
  • Provide technical support for users
  • Ensure a smooth functioning of payments
  • Create a positive impression of the company
  • Collect a feedback from customers in regards to our projects

We expect that you:
  • Have a similar work experience (e.g. experience with phone calls would be much appreciated)
  • Are helpful and very good in finding required information quickly
  • Like to communicate with people
  • Are able to write and talk in English fluently
  • Are interested in e-sports and love to play video games
  • Have very good time managing skills
  • Have an ability to work productively alone as well as in the team
  • Could be able to work on night shifts also

As a part of the Helis team, you will:
  • Gain valuable experience and practical knowledge while working with international projects, gathering around 200,000 unique users every day
  • Have a specific goals to achieve, starting from the very first day at work
  • Have a mentor’s guidance helping you everyday
  • Enjoy every day in the office because you will have the best teammates and your helpful buddy around you
  • Have fresh fruits, tasty snacks and sweets, as well as buns on Fridays in the office (did we mentioned that coffee or tea is included?)
  • Participate and possibly win brain battles, foosball or table tennis championships, as well as LAN parties in the office
  • Celebrate various occasions, celebrations and birthdays together with a team!

So only one question remains – are you ready for new and exciting challenges? Come and join the Helis team now!
UAB "Helis LT"

UAB "Helis LT"

„Helio“ komanda - inovatyvi ir jaunatviška IT kompanija. Drauge su partneriais Lenkijoje, Vokietijoje, JAV ir Lotynų Amerikoje vystanti iki 12 M lankytojų per mėnesį turinčius projektus bei tvirtu žingsniu užimanti vis didesnę kompiuterinių žaidimų rinkos dalį. Kiekvienais metais progresyviai besiplečiantis „Helis“, su neišblėstančia startuolio dvasia, kviečia prisijungti energingus, motyvuotus ir iššūkių trokštančius naujus komandos narius.

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