UAB „Medical Score“

Customer Support Specialist - Night

750-1200 eur/mon. Net
Vilnius - UAB „Medical Score“

Job description

Fleming, a health startup, is developing digital solutions for the pain points of the current healthcare system. Our newest product is an app for remote mental health services.

We are currently looking for new team members that will help to transform the industry! If you love customer service and have an excellent knowledge of American English, we invite you to join us.

What You Will Do:

👉 Communicate with customers via live chat and email;
👉 Ensure excellent customer experience;
👉 Answer customers’ queries & provide reliable information;
👉 Work alongside techies to understand IT business logic;
👉 Build and develop customer relationships that will turn clients into advocates.

Requirements

👌 Proven experience as a customer support specialist.
👌 Native (or native level) American English writing skills.
👌 Ability to work night shifts with American time zone
👌 Attention to a client.
👌 Good sense of humor.
👌 Bonus: SEO knowledge.

What we offer

😴 Flexible working hours.
🤘 Challenging and learning environment.
🙏 Participation in a meaningful project.
🤩 Amazing office with a view to the Gediminas Tower.
🍫 Free snacks.
🤝 Work with an experienced team.

Salary

750-1200 eur/mon. net

UAB „Medical Score“

Medical Score is where healthcare innovations are born. Our goal is to break down existing barriers to care and empower medical services with digital technology. Join our team and take part in the development of a new healthcare standard where no time or geographical limits stops individuals from receiving professional help when they need it most.
information about UAB „Medical Score“
2766 €
Avg. salary gross
(82% higher than LT average)
13
Number of employees

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