TransferGo is a fast-growing fintech brand, offering online money transfers to over 60 countries across the world with high speeds, low fees and no hassle. We’re a diverse and multilingual bunch of people, working from offices in London, Vilnius, Kaunas, Berlin, Istanbul and Warsaw – and we’re still growing!
Our Customer Support Team:
We believe that our customers deserve the best, so even if they face any issue or just have a question, we’re always ready to help. Currently, our team provides support in 9 languages and consist of more than 50 very dynamic, super-friendly and passionate individuals.
At the moment we are looking for a highly motivated and bright Ukrainian or Russian speaker to join our wonderful Customer Support Team in Vilnius, Lithuania. If you are a dynamic problem solver who enjoys communicating and helping others, and you’re as passionate about positive customer experience as we are, you have to join us!
Here’s what you’ll be doing as Customer Support Specialist:
- Ensure excellent customer experience
- Deal effectively with inbound and outbound phone calls
- Deal effectively with emails, live chat and offline tasks
- Communicate with customers regarding additional documents
- Adhere to compliance requirements