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Customer Support Specialist

From 800 eur/mon. Net
Vilnius - ROKKEX

Job description

  • Reply to emails and messages from customers all over the world;
  • Ensure satisfaction of customers expectations and requirements;
  • Solve problems in collaboration with other departments;
  • Collect a feedback from customers in regards to our projects.


  • Excellent customer service skills;
  • Knowledge in blockchain and cybersecurity would be highly appreciated;
  • Written and oral fluency in English;
  • Problem-solving and solution-driven skills;
  • An open mind to changing priorities and business processes.

We offer

  • Competitive salary;
  • Flexible working hours;
  • Mac-only office;
  • Anything needed for your fast development: conferences, relevant training courses, team building activities;
  • Free healthy snacks.


From 800 eur/mon. net


ROKKEX is an international company based in Vilnius. We develop projects that have no alternatives in the Baltic market. Our team is rapidly growing. Our mindset is that the company's success depends on the team behind it. Our mission is to build a crypto asset exchange with Security, Performance, Innovation and Transparency in mind.