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Customer Support Specialist

Nuo 650 €/mėn. Į rankas

Customer Support Specialist

BetGames is an international developer and distributor of interactive (LIVE) and innovative gaming products for betting business (B2B). Our games combine traditional betting with popular lotteries and table games and are simple enough for players to easily catch on to the idea.

BetGames company became a pioneer in 2012 and has been increasing in popularity ever since thus becoming a market leader. Our services are used by online and land-based betting operators worldwide in more than 40 countries.

Your responsibilities in this role
  • We are looking for motivated customer support specialist as the first point of contact for customers seeking technical assistance over email
  • Your main responsibility will be to provide customer support and solve and/or escalate issues and incidents on daily basis
  • Perform daily monitoring activities

By joining us you will

  • Be a part of rapidly growing international company with western attitude
  • Have a space to implement your own ideas and grow as a professional
  • Work in modern office building in central location in Vilnius with always available for you free parking space nearby
  • Have good working conditions in a friendly environment
  • Have flexible remote work opportunities
  • Be compensated with salary matching your competence and skills
  • Have a possibility to GET IT TRAININGS and later move to DEVELOPER or QA specialist position within company (though your motivation and potential are essential to make it happen)
  • Have a possibility to use many benefits company offers: ability to play soccer, basketball, table tennis, X-box console, open terrace with a grill etc.
  • Netto salary range from 650 EUR

Our expectations

  • Experience in IT helpdesk or other customer support role
  • Good understanding of computer systems, mobile devices and other tech products
  • Excellent communication skills
  • Ability to work in a fast-paced, customer-focused, dynamic environment
  • Ability to work night shifts and/or on weekends/holidays
  • Team player attitude with proactive focus on quality
  • Good problem-solving skills
  • Exceptional attention to details
  • Good written and verbal communication skills in Russian, English and Lithuanian

By participating in the competition for this position, you understand and agree that UAB “TV Žaidimai” will store and process your personal data provided by you in accordance with the procedures laid down by law.


Nuo 650 €/mėn. į rankas


informacija apie UAB „TV ŽAIDIMAI“
3592 €
Vid. atlyginimas bruto
(2 kartus didesnis už LT vidurkį)
Darbuotojų skaičius
5-10 mln. €
Pajamos 2020 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1954 €
25% uždirba 1954-2835 €
25% uždirba 2835-4493 €
25% uždirba nuo 4493 €

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