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Danske Bank A/S Lietuvos filialas
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Danish Speaking Operations Officer (in Estate Handling Team)

Vilnius - Danske Bank A/S Lietuvos filialas

Role

Can you imagine yourself focusing on customer needs in Pension & Estate Handling Denmark area?

You have an opportunity to become part of Danske Bank Global Service Lithuania (GSL), which delivers world-class financial solutions to customers.
GSL is the key strategic center for a vast portfolio of banking operations, professional services, business support functions and front-end product development. Having started with out-tasking model approach, the center has grown into a set of competence centers with end-to-end process ownership, business mandate and direct impact on customer experience.

We are looking for Danish speaking Operations Officer within Estate Handling area. In the Estate Handling, we are ensuring that all processes related to a customer in Denmark, Sweden and Norway are taken care of. You would be responsible for understanding processes within Danish market.
The position offers a possibility to work with global team in an international environment.

Focus area:
  • Processing various tasks within customer support area
  • Taking responsibility for solving client’s problems
  • Assuring high quality customer service & satisfaction
  • Daily communication in Danish with customers and colleagues over e-mails and phones
  • Participation in improvement of processes

Area of Expertise

  • Financial education or other relevant education / experience
  • Experience in operations, knowledge and experience in estate handling, pension, corporate or private settlements
  • Knowledge and experience in Danish pension system would be a strong advantage
  • Experience in verbal communication with Danish customers would be a strong advantage
  • You are result oriented and able to prioritize your assignments
  • You are focused on high quality and accuracy
  • Agile thinking
  • Customer focus
  • Fluent Danish both in speaking and writing
  • Fluent English both in speaking and writing
  • Excellent communication skills

Promise

  • One of the leading Global Service Centre in Lithuania
  • A growing, international company which concentrates on innovative business facing solutions
  • Leaders who inspire you to succeed
  • An excellent place to grow your career and develop competences
  • A collaborative Scandinavian culture
Danske Bank A/S Lietuvos filialas

Danske Bank A/S Lietuvos filialas

Danske Bank is the largest bank in Denmark and one of the leading banks in Northern Europe.
Now you have an opportunity to join Danske Bank GSL in Vilnius, and become a part of a rapid-growing community of more than 1000 employees. Danske Bank GSL is an integrated part of the Danske Bank global organization and working in Danske Bank GSL gives you an opportunity to be part of an innovative and international company focusing on customers in 15 countries.
Informacija apie Danske Bank A/S Lietuvos filialas
2267 €
Vid. atlyginimas bruto
(2.5 karto didesnis už LT vidurkį)
3302
Darbuotojų skaičius
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1253 €
25% uždirba 1253-1869 €
25% uždirba 1869-2853 €
25% uždirba nuo 2853 €
Vadovas: Ramūnas Bičiulaitis

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