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UAB „Agile Tech“
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E-Commerce Customer Support Specialist

600-900 eur/mon. Net
Online interview
Vilnius - UAB „Agile Tech“

Job description

Full-time position for someone who has excellent command of written and spoken English and enjoys resolving problems and providing guidance.

The position entails providing relevant information to our clients regarding deliveries, product details, and any other topic related to our e-commerce store. The work is conducted by resolving buyer inquiries in the support system.

The work will consist of the following:

  • Timely responding to customer questions, providing relevant information;
  • Verification and reformatting of buyer's addresses in company's internal system;
  • Close coordination with customer support team leader;
  • Processing refunds and cancellations;
  • Updating relevant data in our customer management system;

Requirements

  • Perfect written English skills;
  • Good command of spoken English;
  • General computer skills - Microsoft Office, data research, data entry;
  • Responsibility, ability to adhere to deadlines;
  • Attentiveness to detail;
  • Fast learning ability;

We offer

  • Ability to work from home during pandemic;
  • Free snacks, coffee and beverages;
  • Top of the line working equipment;
  • Free accident insurance;
  • Nice, modern, and conveniently located office in Sauletekis Technology Park;
  • Friendly and experienced team;
  • Well funded and fast-growing company, focused on the international markets;

Salary

600-900 eur/mon. net

UAB „Agile Tech“

Greitai auganti elektroninės komercijos ir technologijų įmonė, dirbanti tarptautinėse rinkose.
information about UAB „Agile Tech“
1011 €
Avg. salary gross
12
Number of employees
50-100 tūkst. €
Revenue 2018 y.

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