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Webhelp, SIA

E-commerce Support Specialist | Samsung

1200 €/mon. Gross
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Net per month
Kaunas - Webhelp, SIA

Job description

  • Inquiries on order placement, change, status, cancellation
  • Return orders (change of mind and technical return)
  • Issue follow up and escalation
  • Management of refunds (technical returns)

Requirements

  • Fluent Lithuanian and English language in spoken and written
  • Excellent communication skills
  • Customer support work experience
  • Online shop work experience will be considered as advantage

Company offers

  • Training and experience with one of the global leaders in electronics
  • Challenging and responsible work
  • International environment
  • Stable salary

Start date: 16/08/2021
Work time: Monday-Friday, business hours
Location: Work from home (preferably Kaunas or nearby region)

Salary

1200 €/mon. gross
Webhelp, SIA

Webhelp, SIA

Webhelp is a multinational Business Process Outsourcing company with its head office in Paris, France, that is making business more human for the world’s most exciting brands.

By choosing Webhelp, you will be part of a community of over 100'000 game-changers from more than 190 locations, speaking more than 80 languages in 50+ countries. 

Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive brands worldwide.

More information can be found at

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us