Tarp TOP 30 Lietuvoje
UAB „Transcom Worldwide Vilnius“

Estonian-English-Russian Customer Service Specialist

1670 €/mon. Gross
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Net per month
Work from home, Kaunas - UAB „Transcom Worldwide Vilnius“
Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

What's in it for YOU!
  • Opportunity to choose work type: remote, office or hybrid;
  • 2-week training course that will introduce you to the specifics of the job;
  • Flexible work schedule: department works 24/7 every day;
  • International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
  • Work-life balance-based culture;
  • Corporate benefits and discounts (chance to use the platform);
  • Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;
  • Performance and referral bonuses;
  • Salary - 1670 Eur (Gross). The minimum wage is paid during the training.

Join us as a Customer Support Specialist!
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
  • Work for one of the fastest-growing industry start-ups and mobility company that originated in Estonia;
  • Respond to customer queries in a timely and accurate way, via phone, email or live chat;
  • Support customer with questions related to orders, payments and quality of service;
  • Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.
What we are looking for:
  • Who can write and speak in Estonian (at least C1 level/native);
  • Who can write and speak in Russian and English (at least B2 level);
  • Multi-tasking capabilities;
  • Positive attitude and willingness to provide brilliant customer experience;
  • Someone who is good with receiving feedback and wants to improve themselves;
  • Someone who is available to start on 19th June 2023!

Please note that meeting the language requirements is essential for this role. If you do not meet the language requirements, we kindly ask you to refrain from applying for this position.

What life at Transcom is like!
Transcom is an international company- we have now more than 30 000 employees globally! We have 85 call centers, across 27 countries where our employees offer the best customer service experience. Join and grow with us!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Check your e-mail after applying to this position, there will be short test waiting for you, which will let you learn a little more about yourself! We will inform only the selected candidates about the next recruitment stage.


1670 €/mon. gross
Tarp TOP 30 Lietuvoje
UAB „Transcom Worldwide Vilnius“

UAB „Transcom Worldwide Vilnius“

Transcom – tai pasaulinė klientų patirties ekspertų bendruomenė, teikianti profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Esame smalsūs, veržlūs, atsidavę mylimiausiems pasaulyje prekių ženklams ir mokomės visą gyvenimą. Transcom veikia 27-ose pasaulio šalyse, visame pasaulyje 85-iuose kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis ir žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis. Ar norėtum būti vienas iš mūsų? Aplikuok dabar, let’s start something brilliant with Transcom!

Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 85 contact centers across 27 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!