Full Job Description
If you love working with people and are ready to jump-start your career, we want you on our Front Desk team! Neringa Hotel will be reopening shortly after a full reconstruction, therefore, we are looking for a talented and enthusiastic Front Desk Receptionist to welcome and serve guests at the Neringa Hotel in Vilnius!
In this role, your primary goal will be creating an amazing guest experience. Your main tasks will include:
serving as the receptionist and face of the hotel
greeting guests when they arrive and facilitating a smooth check-in process
providing assistance and concierge services throughout the guest stay
making reservations and taking payments, both in-person and over the phone or via e-mail
resolving customer complaints & communicating issues to management as needed
Requirements
What you bring
If you are ready to be successful in this role, you will bring:
Professional appearance.
Previous experience in customer service (preferred)
Friendly attitude & professional communication skills
Great critical thinking & problem-solving abilities
Ability to multi-task & prioritize competing responsibilities
Intermediate computer skills, including knowledge of Microsoft programs
Ability to take direction, work independently and work with others
Great Lithuanian and English language skills are a must! Russian language knowledge would be an advantage
Company offers
We offer
800 EUR per month net salary
Opportunity to grow professionally
Modern and friendly work environment
Salary
From 750 €/mon. net
UAB „Neringa Hotel“
Hotel Neringa Vilnius is a 4 star hotel, which was closed for full renovation with an expansion for tree years, and reopened recently