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UAB „Indigroup“
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German speaking Customer Support Associate

From 900 eur/mon. Net salary
Vilnius - UAB „Indigroup“

DESCRIPTION:

  • Managing Inbound calls and messages from German speaking international clients and partners to resolve easy to complex issues via the phone or emails
  • Replying to emails and FB/LinkedIn/Twitter messages
  • Working with Intercom Chat and internal CRM systems
  • Navigating different online IT tools and browsers to provide accurate information and follow set processes
  • Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment
  • Most importantly, always ensuring a high level of customer service that will make anyone smile

REQUIREMENTS:

  • Excellent customer service skills
  • Written and oral fluency in German
  • English skills not lower than B1
  • A positive, motivated mindset that will help you deal with some tricky customer problems
  • Intermediate IT Skills (web browsing, multi-window navigation, Excel, Microsoft Office)
  • Desire to work in a team-based, fast-pace, international environment where you will need to embrace different cultures, nationalities and languages

COMPANY OFFERS:

  • Dynamic and challenging environment in a very ambitious company with a huge support of the major global company
  • Small, efficient team – you’ll collaborate with just about every person in the company
  • Possibility to grow in the mother company, which has offices in Europe, Asia, the US, Latin America, CIS countries, and regions of Russia
  • Cozy office in good location of Vilnius with many in-office perks
  • 900 EUR salary after taxes

Salary

From 900 eur/mon. net salary
UAB „Indigroup“

UAB „Indigroup“

Indigroup is an executive and specialist search company, whose quality of services is becoming a benchmark in Baltic states. Our client is Viventor. The company is a part of the Finstar Financial Group, which is a global private investment group operating through its subsidiaries in Europe, Asia, the US, Latin America, CIS countries and regions of Russia. Finstar is strongly focused on Fintech, but historically it has been highly successful in the financial services, IT, FMCG retail, media, and real estate sectors.

Viventor, as a part of the Finstar Financial Group, is a fast-growing digital loan marketplace where loan originators and investors meet. The goal of Viventor is to offer secure alternative investment options as well as help loan originators raise money for their business. Viventor is a young and enthusiastic team with offices in Riga, Vilnius, and Barcelona. At Viventor you will enjoy both - the flexibility and innovative attitude of a startup and stability of a corporate.

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