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Oxylabs

Head of Account Management

From 2500 eur/mon. Gross
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Net per month
Vilnius - Oxylabs
Here at Oxylabs, ambition is contagious. Our goal is to enable you to drive your own development. We have a freedom to create, explore and innovate. When energy and sincerity have a place to prosper, it helps create a solid team, consisting of diverse talents, competencies, and skills.

This time, we need you on our team!



What You Will Do:
  • Create, implement and develop structured strategic approach on account management operations
  • Oversee unit's day-to-day operations
  • Lead, coach, train and motivate a customer-oriented account management team
  • Decide on the team objectives and ensure these objectives are successfully achieved
  • Review, monitor progress and provide feedback regarding employee performance
  • Represent account management team on different levels across the company
  • Collaborate with sales, marketing and product departments to achieve company level goals

What We Expect:
  • Proven experience in supporting customers and building a flawless customers’ experience
  • Experience or desire to work in global B2B enterprise sales/account management and technology industry
  • Experience in leading a team
  • Experience in reporting financial and performance KPI
  • Experience working with CRM and other customer care related tools
  • Analytical skills
  • Ability to lead by example
  • Great communication, leadership & change management capabilities
  • Stakeholder management skills
  • Proactivity & doer’s mindset

Interested? Join a culture where:
  • We are crazy about technology. At Oxylabs you can have all the tech you need to work on pioneering global products and expand your own expertise with a tech stack that matters;
  • We constantly learn: training courses of your choice, books, conferences, business trips and more. You could join regular internal events, workshops, team retreats & the best workation trips;
  • We believe that the best results come from collaborating. So we like to work and interact together. Yet, we offer flexibility in regards to working hours and place – we support your freedom to choose and bring the best out of you;
  • We are open to feedback not only from clients but also from colleagues - this gives us great lessons to learn. Our culture is based on honesty, trust, and ownership;
  • Sure, we also enjoy common life pleasures – we have fully stocked kitchens, a PS4 with plenty of games, Foosball, a Friday happy hour tradition, professional in-house physiotherapists, and much more. We also encourage our employees to suggest things to make our offices a happy place to hang out;
  • Gross salary starting at 2500 EUR/month. The final offer will be based on your competence and experience!

Salary

From 2500 eur/mon. gross

Oxylabs

WHO WE ARE
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!
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