Job ad is not active
You cant candidate to it anymore
UAB „Locatory.com“

IT Customer Support Manager

1950-2500 €/mėn. Neatskaičius mokesčių
Calculate »
Net per month
Vilnius - UAB „Locatory.com“
Sensus Aero is a family member of Avia Solutions Group, the largest aerospace business group from Central & Eastern Europe with 83 offices and production stations providing aviation services and solutions worldwide. Sensus Aero team is looking for professionals, who would enjoy working with Airport new-gen products and technologies like AI, VR and help companies at the Airports worldwide to solve their issues.

Main Responsibilities:

  • Improve customer service experience
  • Take ownership of customers technical issues and follow problems through to resolution
  • Consult customers on the issues and the improvements
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Communicating with internal teams
  • Suggesting new changes to the software improvements according to the feedback from customers
  • Testing new system updates, preparing test scenario‘s and executing them

Requirements:

  • Very good English skills (both verbal and written)
  • Result and customer orientated approach
  • Strong organizational and prioritization skills
  • Experience in software support (minimum 2-3 years)
  • Adaptability and Critical thinking skills
  • Impressive communication abilities
  • IT backround

What we give in return:

  • Opportunity to work with innovative IT solutions for the aviation market
  • International working environment
  • Fixed salary as well as performance-based bonus system
  • Professional, Technology passionate and collaborative coworkers
  • Possibilities to show the initiative, to grow as a specialist

Exact salary will be discussed during the meeting and It will depend on your experience and expectations.

Atlyginimas

1950-2500 €/mėn. neatskaičius mokesčių
UAB „Locatory.com“

UAB „Locatory.com“

Locatory.com is an aviation IT company that offers three main products: Sensus MRO, ERP solution for MRO companies, the Locatory.com marketplace, Enginestands.com . The company provides innovative tools to assist the MRO industry.
informacija apie UAB „Locatory.com“
3212 €
Vid. atlyginimas bruto
(2 kartus didesnis už LT vidurkį)
15
Darbuotojų skaičius
1-2 mln. €
Pajamos 2020 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 2582 €
25% uždirba 2582-3159 €
25% uždirba 3159-3878 €
25% uždirba nuo 3878 €