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Gazelle Global Consulting Limited
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IT Service Desk Analyst

Vilnius - Gazelle Global Consulting Limited

Job description

  • Handle clients support requests on call;
  • Logging call details into tickets in the internal system;
  • Meet standard KPIs (average handling time, first point resolution, call quality);
  • Maintain adherence to schedule;
  • Work on value-adding activities such as knowledge base update;

Experience

  • Freshers or 1-3 years of relevant experience. Freshers with excellent comm. skills in English language may also apply

Salary

Negotiable
Gazelle Global Consulting Limited

Gazelle Global Consulting Limited

International IT Consultancy Firm.

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