UAB „Iterato“

IT SUPPORT ENGINEER

700-1100 eur/mon. Net
Vilnius - UAB „Iterato“

Job description

We are looking for a proactive IT support professional who demonstrates excellent customer focus, is passionate about resolving customer issues, and involved in all aspects of technical support.

Responsibilities
  • Monitor systems and database activities
  • Deal with customer requests and inquiries
  • Track issue solving progress
  • Help customers via emails, chats, or calls
  • Ensure excellent customer experience

Requirements

  • Education within IT area
  • Desire to improve in IT
  • Ability to present information clearly
  • Quick and analytical detail-oriented mindset
  • Desire to assist clients and colleagues in problem solving
  • Ability to work independently
  • English skills

A bonus for
  • Experience within IT area (systems testing, support, etc. is a big plus)
  • Knowledge in MySQL, server monitoring, Jira

We offer

  • Highly motivated and passionate colleagues that support and encourage each other
  • Culture of passion, trust, transparency, respect, improvement and self-management
  • Competitive salary and proactively offered increases
  • Remote work
  • Company Workations and team building activities
  • Individual Professional Development budget
  • Internal New Product Development hackathons
  • Free lunch on Fridays


* * *
Interested? Apply here iterato.bamboohr.com/jobs/view.php?id=22

Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 15 working days, please assume that your application has not been successful on this occasion.

Thank you for your interest.

Salary

700-1100 eur/mon. net
Competency based pay structure

UAB „Iterato“

At Iterato we are proud of highly experienced and forward looking team of IT professionals who specialize in designing and building customized applications and integrating them with new or existing systems and communications infrastructure.

Founded in 2012 Iterato is committed to helping its clients achieve new functionality and make their business processes more effective. Professional know-how combined with flexible approach and a passion for innovation and creativity made Iterato a trusted partner for system implementation and integration solutions.

Check out more about us on www.iterato.lt
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information about UAB „Iterato“
2712 €
Avg. salary gross
(78% higher than LT average)
36
Number of employees
1-2 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 1777 €
25% earn 1777-2559 €
25% earn 2559-3806 €
25% earn more than 3806 €

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