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Girteka įmonių grupė

IT Support Engineer

Vilnius - Girteka įmonių grupė

Job description

Due to a burst in the organization’s growth resulting in increased demand for IT services, our IT Service Desk team strives to provide the best service for Girteka Logistics employees. If you are passionate about IT, and if troubleshooting software and hardware issues is a new game for you, then perhaps you are looking at the right place. You would join the team of other IT professionals who mainly focus on helping internal employees with various IT challenges.

  • Troubleshoot and resolve issues in a thorough, timely, and professional manner for onsite and remote employees using email, phone, and other electronic means;
  • Create various accounts for new hires and existing employees such as administering user accounts on IT systems;
  • Troubleshoot, install, and delete software based on request. Troubleshoot hardware related issues;
  • Maintain and update inventory database of all department computers and computer-related equipment; keep track of all assets, serial numbers and location of all assets;
  • Track and manage IT request and incident records in the company’s ticketing system;
  • Write technical documentation (FAQ's, knowledge-base, diagrams);
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Requirements

  • Good analytical and problem-solving skills
  • Knowledge of Microsoft operating systems and Office products
  • Some previous Customer-facing work experience, ideally within IT Support
  • Good understanding of computer systems, mobile devices, printing, networking, and other technology products
  • Ability to troubleshoot and resolve various technical issues
  • Good spoken and written Lithuanian and English languages
  • Russian language is an advantage

We offer

  • International and ever-growing organization
  • Opportunity to solve challenging real-life issues
  • Professional, highly skilled and friendly colleagues
  • An environment which is hungry for creativity and innovation
  • A career in both vertical and horizontal direction
  • Corporate events, internal and external trainings
  • Monthly salary (gross): 1100€ - 1300€. Specific salary is offered based on work experience, competence, and compliance with other job requirements
Girteka įmonių grupė

Girteka įmonių grupė

Kurkite savo karjerą „Girteka Logistics“ – skaitmeninėje pervežimų kompanijoje, apjungiančioje tradicinį krovinių gabenimą su moderniomis technologijomis. Mūsų sėkmės paslaptis yra tarptautinė 18.000+ kolegų komanda, kuri dirbdama su žinomiausiais pasaulyje prekės ženklais siekia būti akivaizdžiu pirmu pasirinkimu mūsų klientams, darbuotojams, bendruomenei, akcininkams ir partneriams.

Mes nuolat augame, kartu skatiname augti ir savo darbuotojus: 77 proc. įmonės vadovų pradėjo savo karjerą nuo asistentų ar specialistų pozicijų ir toliau plečia savo atsakomybes įmonės viduje.




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www.facebook.com/Girteka/

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