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Paysera

IT Support Engineer

2000-2800 €/mon. Gross
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Net per month
Приймаємо українців
Vilnius - Paysera

About us:

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services include a payment gateway for e-shops, a finance management app, money transfers, and a parcel locker network. With over 1 million app downloads and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 300 people across 15 different cities, worldwide.
As an IT Support Engineer in the IT Operations Department at Paysera, you will be responsible for providing technical support to end-users, ensuring the availability and reliability of IT systems and services, and collaborating with other members of the IT Operations Department to maintain and improve the organisation's technology infrastructure.

What you will do:

  • Provide technical support to end-users, including diagnosing and resolving system issues, and providing guidance on the use of IT systems and services;
  • Install, configure, and maintain end-user hardware and software, including desktops, laptops, printers, and mobile devices;
  • Monitor and maintain system performance, including system availability, reliability, and security;
  • Troubleshoot and resolve system issues, including system crashes, slow performance, and security incidents;
  • Develop and maintain system documentation, including system configuration and procedures;
  • Collaborate with other members of the IT Operations Department to ensure that IT systems and services meet the needs of the business;
  • Participate in IT projects, including system upgrades, migrations, and deployments;
  • Manage and maintain IT assets, including hardware and software inventory;
  • Develop and maintain relationships with end-users to understand their technology needs and priorities.

What we expect:

  • At least 2 years of experience in IT support, preferably in a technology-intensive organisation;
  • Strong experience with end-user hardware and software, including desktops, laptops, printers, and mobile devices;
  • Advanced knowledge of Windows OS, and intermediate of Linux OS;
  • Knowledge of TCP/IP networking, including routing, switching, and firewall configuration;
  • Strong analytical, problem-solving, and communication skills;
  • Ability to work in a fast-paced environment and manage multiple priorities;
  • Good English language skills.

What we offer:

  • Company parties and regular team socials;
  • VR headsets and company scooters;
  • Accident and emergency health insurance;
  • Healthy office snacks;
  • On-site gym facilities and relaxation area;
  • On-site football and table tennis;
  • Flexible working hours.

Prisijungęs prie mūsų:

Work life balance

Flexible work hours

Health

Gym subscription

Office

Table football Ping pong Game consoles Free snacks Bicycle storage Shower

Other

Discounts for company products/services

Salary

2000-2800 €/mon. gross
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.
Paysera

Paysera

If you ever wanted to work for an international company, you are eager to learn, accept new challenges as well as challenge the system yourself - Paysera might just be the right fit for you!

While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!

After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.

So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
information about Paysera
175
Number of employees
10-20 mln. €
Revenue 2022 y.