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SEB Global Services
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IT Support Specialist (Part-time or full-time), J. Balčikonio g. 3, Vilnius

Vilnius - SEB Global Services
Would you like to be a part of the team which helps SEB Group employees with IT issues. Now we are looking for an IT Support Specialist to join our Employee IT Support unit within IT services department at SEB Global Services in Vilnius.

About the position

As an IT Support Specialist in Employee IT Support unit, you will be working in a team of friendly professionals. You will primarily assist SEB Group employees by resolving their daily IT issues, review support cases for technical and troubleshooting accuracy, as well as help colleagues by providing efficient support via Chat channel. Your main tools will be phone, modern chat interface, remote desktop control tool and Knowledge management database. Your working language will be English. This position is available as a full-time and part-time (morning shift) role.

Your profile

To succeed in your role with us, you should enjoy helping other people and be fluent in spoken and written English language. Having sophisticated customer service management skills and experience will be highly appreciated. Also important is multitasking in order to be more efficient, and ability to prioritize. Experience in Incident handling and request fulfillment as well as knowledge and understanding of working with ITIL-processes would be considered a big advantage.

Working at SEB

You will work at a workplace characterised by entrepreneurship, openness and genuine commitment. Working with us will give you the possibility to grow your talent through everyday learning, extensive training and other development opportunities. We see the value of a flexible working life, wellness benefits and a healthy lifestyle for our employees. Also, since the start of our company, we have taken an active role in our society’s social development and all our employees have the opportunity to contribute to various social projects.

Learn more about SEB Global Services here.

Welcome with your application

Feel free to send in your CV and application today, but no later than 2019-09-26, using the following link, by clicking the "Apply now" button on the top right of the page.

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Monthly salary range for this position: 1200 EUR - 1400 EUR before tax deduction (this salary is for a full time position; salary for a part-time role will be prorated accordingly). The final offer will depend on the experience and competencies of the selected candidate.

Please note that the overall remuneration package consists of the salary together with other benefits.

SEB Global Services

Feeling comfortable with English as a working language? SEB Global Services offers international experience for people of various professional levels, from students and fresh graduates to skilled experts. We’re constantly on the lookout for driven people coming from different professional backgrounds to join teams in various fields, such as finance, customer support, bank operations, HR, IT and more. Our special focus areas are innovative work environment, active internal culture, diverse career paths and work-life balance. Join our Lithuanian team of more than 950 and become a part of our highly professional and friendly community.

Learn more www.seb.lt/global-services

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