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HR factory
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Vilnius - HR factory


  • Handling a high volume of client support requests via phone, email and web;
  • Providing customer service by performing question/problem diagnosis in order to transfer call/case to appropriate technical support group;
  • Resolving our customers issues whenever possible;
  • Reviewing support cases for technical and troubleshooting accuracy.


  • IT or technical background or experience;
  • Excellent spoken and written English;
  • Fluency in Polish, French or Spanish language is a big plus;
  • Excellent communication and skills;
  • Ability to work late night shifts;
  • Strong enthusiasm and desire to learn.


  • An inspiring environment in a large IT organization;
  • Highly skilled team and career opportunities;
  • Employee benefits: health insurance, referral bonus;
  • Office Happy Hours and company’s outings;
  • Fully stocked kitchen with snacks and beverage options.

HR factory

OUR CLIENT – multinational technology company, one of the biggest search engine provider that specializes in Internet-related services and products. At the moment they are looking for Local Program Coordinator based in Vilnius

HR factory is an international strategic partner in human resource management with multiple years’ experience in top class professionals and management recruitment. The company operates in Lithuania, Estonia, and Germany.

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