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UAB „Hotelston“

Italian Customer Support Specialist (B2B)

Vilnius - UAB „Hotelston“

Job description

  • Provide customer support by phone and email
  • Manage travel service (hotel, transfer, attraction) bookings
  • Resolve customer issues and complaints

Requirements

  • Fluent in Italian and English (mandatory)
  • Attention to details
  • Critical thinking and problem solving skills
  • Ability to manage multiple tasks simultaneously
  • Good computer skills
  • Customer-oriented communication skills

Advantages
  • Experience in customer support
  • Experience in tourism
  • Other language skills

Company offers

  • Competitive salary and performance based bonuses
  • Superior offers for holiday/travel services
  • 22 paid holidays per year
  • Young team of professionals
  • Investments in your professional development
  • Modern office in the center of Vilnius
  • Relaxed atmosphere with a rest zone, foosball, free snacks, fruits, coffee and beer
UAB „Hotelston“

UAB „Hotelston“

Hotelston is a fast growing wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

In order to provide the best support for our customers, currently we are hiring Italian Customer Support Specialist (B2B).
information about UAB „Hotelston“
3504 €
Avg. salary gross
(2X higher than LT average)
23
Number of employees
1-2 mln. €
Revenue 2022 y.