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Revel Systems
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Jr. Cloud Systems Administrator

Vilnius - Revel Systems

Job description

This position is focused on providing technical support and administration for business tools and applications globally with an emphasis on the cloud customer service software. Cloud Systems Administrator is responsible for Zendesk and SFDC access configuration, for monitoring tool performance, for reporting health and security issues, for workflows’ and tool enhancements’ implementation, and roll-outs.

Cloud Systems administrator will perform process and reporting automation based on best practices, technology efficiency and effectiveness. Provides any documentation required to support the solution. Works collaboratively with other members of the technical team.

  • Build and maintain an enterprise level systems for a B2B SaaS organization
  • Corporate Systems development and administration- Access configuration
  • Monitoring performance
  • POC during outage or improper working
  • Reporting health and security issues
  • Coordinating upgrades and roll-outs
  • Process automation- Workflows implementation in business tools
  • Prepare technical documentation
  • Participate in tools integration projects
  • Reports and dashboards creation- Create the reports, sometimes out-of-box, based on business needs
  • Develop, test, and document scalable, high-quality business solutions on the Corporate Systems
  • Maintain confidentiality of customers data and Revel Systems business rules

  • Strong analytical thinking and problem-solving skills, demonstrated troubleshooting abilities
  • Outstanding attention to detail
  • Ability to work independently, Self-motivated
  • Understanding of Customer Service Business Process
  • Effective time-management skills and the ability to prioritize work assignments
  • Technical understanding of any cloud based systems experience will be treated as an advantage
  • Demonstrated soft skills required such as presentation of ideas and clearly articulate the concepts to business
  • Ability to effectively interface with technical and nontechnical staff at all organizational levels
  • Ability to work through ambiguous work situations

  • Knowledge of JavaScript
  • Knowledge of the API integrations
  • Understanding of cloud systems development and administration
  • Knowledge of SQL
  • Excellent knowledge of Excel
  • Eager to learn, adapt and perfect your work

  • Work in a team of experienced and highly skilled professionals
  • Opportunity to work with latest technologies
  • Apple equipment
  • Employee benefits: insurance, referral bonus


Revel Systems

Revel Systems is a hybrid cloud-based Point-of-Sale system for restaurants and retail establishments that enables real time access to data with a scalable, secure, and centrally managed solution. We have created revolutionary software, paired with the iPad that has caused a massive paradigm shift in the Point-of-Sale industry.

Revel Systems has built and is continuing to build a committed, passionate team. We understand that we are making a wave in the POS industry. Revel iPad POS combined with our great team is what got us here today, and is what will continue to propel us forward in the future.
Information about Revel Systems
2428 €
Avg. salary gross
(2.5X higher than LT average)
Number of employees
3-5 mln. €
Revenue 2016 y.
Distribution of employees by salary (before taxes):
25% earn up to 1552 €
25% earn 1552-1926 €
25% earn 1926-2587 €
25% earn more than 2587 €
Company manager: Irma Kardašiūtė

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