CyberCare

Junior Customer Success Manager (Day, evening or night shifts)

826-1075 eur/mon. Gross
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Net per month
Online interview
Vilnius - CyberCare
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?

We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!

So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!


What You Will Do
  • Communicate with customers via live chat and email;
  • Ensure excellent customer journey;
  • Answer customers’ queries & provide reliable information;
  • Work alongside techies to understand IT business logic;
  • Build and develop customer relationships that will turn clients into advocates;

What We Expect
  • Fluent in English;
  • Ability to work day/ evening / weekend shifts;
  • Eager to learn and grow;
  • Empathy and understanding - basically showing clients how important they are!
  • Helpful personality - we want our team to practice what we preach - being there to our clients and each other.

What We Offer
  • Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
  • Always fully stocked kitchen to fuel your productivity;
  • A professional in-house physical health coach who will help you take care of your health;
  • Additional health insurance that works according to your needs;
  • Top-notch technologies and tools to work on world-renowned products;
  • Great conditions for work - flexible work schedule (day, evening, night, weekend shifts) and opportunity to occasionally work from home;
  • Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
  • Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings, team retreats & workation trips like nobody else.
  • Gross base salary starting 826-1075 EUR/month (additional bonuses, programmes and salary reviews 2/ year makes this number shift quite fast to say at least).
Recruitment process online

Salary

826-1075 eur/mon. gross

CyberCare

CyberCare is a company born in Tesonet accelerator's family providing customer support services for cyber security products globally. CyberCare provides AI-powered solutions and multilingual support for customers from 170+ countries, handling over 11M cases per year.

Here at CyberCare we aim to make techworld easy and accessible to everyone.
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information about CyberCare
1415 €
Avg. salary gross
130
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 991 €
25% earn 991-1134 €
25% earn 1134-1534 €
25% earn more than 1534 €

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