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Junior IT Customer Success Manager (day / evening / night / weekend shifts)

Kaunas - Tesonet

Customer Success Team For Those Who Are in It to Win It

Great products are not created by accident. Their success is ensured by hard-working
people, just like you. So why not join a talented team that is passionate about helping to create amazing things?
We’re looking for someone who loves to chat and is fluent in German or French. Open-mindedness and the ability to quickly adapt to changes are valued here a lot. This is a great opportunity to learn about the tech industry while working with TOP worldwide IT products!
So if you’re ready to take on the world – apply!

What You Will Do:
Communicate with customers via live chat and email;
Ensure excellent customer experience;
Answer customers’ queries & provide reliable information;
Work alongside techies to understand IT business logic;
Build and develop customer relationships that will turn clients into advocates;
Translate tech terms to human language and vice versa.

What We Expect:

Genuine interest in IT;
Fluent in English;
Eager to learn and grow;
Empathy and understanding - basically showing clients how important they are!
Helpful personality - we want our team to practice what we preach - being helpful not only to our clients, but also to others.

What We Offer:

Modern office with music studio, chill zone, table tennis, foosball, basketball, air hockey, xBox, sleeping room and more;
Always fully stocked kitchen - free snacks and drinks. Don’t worry, it’s on us!
Regular events & team retreats - we love team building, having special guests over or just grabbing a drink together;
If you have an injury - don’t worry! We have a professional in-house physiotherapist who will help you take care of your health;
Unique opportunities to grow - professionally and as part of the team which is on a path of conquering the world. Everyone says that, but we mean it!
Great team. Seriously - The Best!

We will get back to you as soon as we can, if your superpowers match the position you applied for.
By submitting your CV and other information you agree that your personal data will be processed by Tesonet and its related companies for the purposes of recruitment. Your personal data is processed in accordance with our privacy policy ().


Tesonet is home to a number of innovative projects that are taking the tech world by storm. We are driven to succeed and see no boundaries in reaching the heights we have envisioned. That said, the success of our projects rests on the shoulders of our great team that's on the way to a digital revolution.
Among the products we have developed, there’s a world-renowned cybersecurity service, data intelligence service and unique business solutions powered by machine learning. No matter if it’s B2C or B2B projects, we always challenge the norm, invest in the latest technology and strive to achieve what others believe impossible.